Ryan has received support services from ICE since August of 2001.
Ryan takes pride in his reputation as a hard worker. This summer that reputation helped get Ryan rehired at a job
he loves. Ryan had previously worked part time as a dishwasher at the Stony Convention Inn for a year and a half when the
Inn underwent a change in management and he was laid off.
This June when Ryan and one of his support staff dropped by the Inn they were surprised to overhear a previous co-worker
identify Ryan and praise his work skills to the new manager. That was an opportunity too good to miss! Ryan reapplied
on the spot and was hired back on as an employee of the Inn. Now Ryan is once again enjoying the busy atmosphere of the
kitchen at the Inn. He washes dishes, completes food preparation tasks, and flattens boxes with enthusiasm. His co-workers
at the Inn enjoy working with Ryan and count on him because he is hard working, flexible and dependable.
Dean is an outgoing and energetic man who has used ICE's services since February 1998. He does not like to sit
idle. He has many commitments both volunteer and
paid work that keep him busy throughout the week. Dean has been volunteering at the Edmonton Public Library as a Library
Access Volunteer for over two years. He takes books from the library and brings them to people who are not able to visit
the library due to health or medical reasons. This is a perfect job for Dean as he loves to travel on the bus and this job
takes him to all corners of the city. Dean has become acquainted with many bus drivers and has been invited to and attended
at least one Edmonton Transit System driverís retirement party.
Dean also volunteers at St Michaelís Seniors Lodge. Depending on the day and season he works in several different
departments. In the Kitchen he labels the cabbage rolls and pyrogies that the ladies make. In the pharmacy he helps
recycle materials by discarding old bubble packs and making sure confidential information is stripped before the packs
are recycled. He also helps put stock away in the central storage room. One of Deanís favorite duties is organizing the
beverage container recycling. He also helps with taking the lunch trolleys up to the various floors. Dean is also
responsible to porter residents to the beauty salon or down the street to the Lions Center to play cards. When asked
Dean explained that his three favorite duties at St. Michaelís are working in the pharmacy, helping with lunch carts
and recycling the beverage containers. Since Dean began volunteering at St. Michaelís over two years ago he has become
part of their community.
Dean is employed during the summer months delivering the Edmonton Examiner Newspaper to houses in his neighborhood.
Dean has come to know most of the people on his route and they often greet him at the door. Having a job allows Dean to
have some pocket money to use to for things he likes to do in his spare time such as going to Klondike days, movies or
visiting museums. It also allows Dean to save money for summer camp.
Dean is connected to his community is many ways. He works and volunteers within the community that he lives, providing
important services. He is respected and valued by his coworkers and neighbors. Dean is an important person within his
community with opportunities to participate, be a part and to contribute meaningfully.
Allan started services with I.C.E. in August 2003.
Initially, Allan was receiving respite supports with the intention of transitioning Allan into a support home. Allan
and his family, (Wayne his father and Donna his step mom) whom he had been living with at the time, met with potential
contractors, deciding on a suitable candidate. This gentleman provided Allan with respite support and then commenced
support home services with Allan. Initially Allan was going to transition into the support home model October 1, 2003
however due to difficulties at home and Allanís comfort with his potential supportive roommate, this date was rescheduled
as September 1, 2003. To date Allan continues to be provided with support home services with this same gentleman.
Originally Allan was receiving employment supports through another agency whom was no longer able to continue due to
emotional difficulties Allan was experiencing at the time. Allan and his family with PDD explored other vocational
programs, however for various reasons, Allan did not commit to any of these other programs. Allan then obtained part
time employment in September 2003 at Montanaís, where he worked independently. Allan maintained this work placement until
March 2004 at which time he was dismissed due to, according to his work supervisor, ďAllanís inability to keep up to the
demands and stress of the jobĒ.
Allan and his support team then decided that Allan would benefit from receiving employment preparation supports through
I.C.E. Allan would be provided with a support staff that would help Allan maintain an update resume, fill out
applications, attend interviews and act as a liaison between co-workers and supervisors in the work place.
Allan started his employment program with I.C.E. on June 2 2004. Staff assisted him to explore employment options and
on July 20, 2004, Allan was offered a position at Wal-Mart. Support staff accompanied Allan to his training shifts and
assisted him in the work environment through until the end of August 2004, at which time it was deemed that Allan was
able to successfully maintain his job, independently. Allan continues to work at Wal-Mart and states that he is very
Kevin has been with ICE since 2001. Kevin has stated that he enjoys working with his ICE support worker. Kevin is
very supportive to his family and helps out whenever he can.
It has always been a personal goal for Kevin to obtain his drivers licence. On April 25, 2003, arrangements were made for
Kevin to take an oral test and subsequently, he received his learner licence on his first try.
Kevin attended a 2-day drivers training course but was not successful in obtaining his driverís licence. As a result Kevin
continued to practice and made three more attempts to obtain his licence before being successful on July 3, 2004.
Kevin has purchased two cars which he spent time on repairing to ensure the vehicles were mechanically sound.
Kevin recently had saved funds to register and insure the vehicle under his own name. Kevin is very proud of the
accomplishments he has achieved. Kevinís personal accomplishments have developed into a vocational interest, as Kevin
would now like to find employment as a driver.
Jeremy is a young man who began services at ICE in April 2004. Jeremy lives with his parents and
brother and has expressed a desire to move out on his own one-day and start a family. Jeremy has a variety of interests
including sports, acting, furthering his education and being involved with his church. Last month, Jeremy participated
in a field trip with his church to Wisconsin.
Jeremy receives services through ICE in an employment preparation program. He was matched up with a support worker and
together they compiled a list of his skills and interests. From there, any final touches were added to Jeremyís resume
and then the arduous task of searching for a job began. Jeremyís job search took approximately two months and reported
to have handed out approximately eighty resumes. Jeremyís hard work did pay off as he is currently employed as a security
guard at Canada Olympic Park. Jeremyís support staff visits him throughout the month as a monitor to ensure that Jeremy and
his supervisor are satisfied with the job situation.
Trevor was introduced to ICE in June of 2003. At this time his ability to reside in the community was questioned due to his
verbal & physical aggressions. In the past Trevor was involved with other service providers which resulted in discontinuation
of service. Ice implemented positive strategies & planned procedures in an attempt to provide long term consistent care
for Trevor rather than discontinuing service. In the last year Trevor has maintained a consistent living arrangement which
has created opportunities for him in the community. Trevor has experienced fewer escalations which have allowed him new and
fresh approaches to community living.
Sheila has been a recipient of ICE's services since February of 2001. She lives in the community with two roommates. Sheilaís challenge with
aggression was holding her back. The first step for Sheila was understanding her escalations and with the help from ICE
staff was able to develop positive practices to help her deal with community settings. She now has a VERY active purposeful
life and attends work with very few absences. She has also established supports from outside the group home. Sheila is now
engaged and looks forward to a higher level of independence as a married woman. Sheila has accepted her disability through
education and support and continues to work on her own personal goals.
Victor became involved with ICE in August of 2002. He came to us from an institutional background and upon his arrival was
used to restrictions and structure with very little freedom. ICE staff worked with Victor to promote his freedom of choice
and helped structure his daily activities. In the past two years he has attended day program activities, created support
outside the home and successfully accessed the community through public transportation. Victor through increased
communication with staff has enhanced his ability to make choices. He has become a contributing citizen in the Edmonton
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