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About Us Offices Homecare Intake Health Community Training

Calgary Office

calgary












Calgary Address:
4888 72nd Ave SE
Calgary, Alberta T2C 3Z2

Phone Number:
1-403-219-0503
1-866-806-7000

After Hours Phone:
1-403-819-0583

Fax Number:
1-403-717-0503

Email: icecalgary@icenterprises.com


Independent Counselling commenced services in Calgary in August of 1991. We successfully met the CET standards and are CET certified. Independent Counselling Enterprises will continue work within the guidelines of the CET standards. ICE is also certified by the Alberta Home Support Association and has attained COR certification for Health and Safety practice through WCB.
Independent Counselling Enterprises schedules annual agency wide SWOT (strengths, weaknesses, opportunities, threats) meetings with all key managers present. This is to ensure that agency goals and objectives are being addressed and met. Goals focus on CET standards, quality measures, staff training and agency direction. Bi-annual meetings are also scheduled to review progress and make adjustments or additions where required to the goals within the plan. Monthly management teleconference meetings are held to ensure consistency of expectations and operations across ICE.

The Calgary office also offers support to surrounding communities including Ponoka, Olds, Blackie, Okotoks, Turner Valley, Buck Lake, Airdrie, Strathmore and Cochrane.

Program Service Description:


ICE provides individualized support in the following areas:
  1. Overnight staffed residence: within this arrangement, individuals who have identified the need for 24 hour supports are assisted in the areas of personal health and wellness, community involvement, medication administration, personal and community safety, transportation, recreation, leisure, home management. ICE staff will incorporate all varieties of individualized strategies that will provide positive encouragement and assist the individuals toward independence.
  2. Support Home: this arrangement is based on families who open their home to an individual and provide support with all daily routines. The individual is welcomed into the home as a contributing family member.
  3. In home respite: this service provides assistance to the individual in managing particular areas of their lives. Supports may include teaching or supporting the individual in managing such areas as medication administration, home management techniques, health and safety awareness, nutrition, accessing recreation/leisure opportunities, etc.
  4. Community Access: this service provides assistance and support towards enabling the individuals to participate fully in their community. This option may be the chosen service for individuals requiring encouragement to build relationships within the community. Community access includes but is not limited to skill development, health and safety awareness, recreation and leisure pursuits, cultural awareness and inclusion, volunteerism, exploring natural supports, and educational pursuits. Individual interests, skills, and abilities determine the activities included in community access programs.
  5. Employment Services Program: assists individuals to explore employment opportunities and learn the skills necessary towards successful employment. During all phases of this service, self assessments and skill assessments are completed to determine skill sets and areas requiring reduced or more intensive supports.
  6. Supported Independent Living: offers individuals the support they require to maintain current skills and acquire new skills towards independence. Individuals requesting this service generally are striving for complete independence. It is vital within the scope of this service to celebrate successes and encourage increased independence while recognizing there may be areas in which long term support is necessary.
  7. Out of Home Respite: this service provides relief to families and supports the individual through daily routines. Individuals have the opportunity to experience new situations that will enhance their quality of life.



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